Dear Mr and Mrs.,
I purchased my photobook twice at 4th and 12th, october.
however, after 2 or 3 days, always cancelled without my permission.
Somebody help me to solve this problem.
Thanks.
MacBook Pro (Retina, Mid 2012), OS X Mavericks (10.9.5)
Give Apple Support a call. The usual reason for a cancelled order is a problem with missing photos or custom fonts.
Have you checked the preview of your book carefully, to be sure there are no issues with low resolution photos empty text boxes?
See: iPhoto, Aperture: Previewing an order in iPhoto or Aperture
Thanks Leonie,
Thank you for your reply.
First of all, I'm living at seoul, Korea. So, I can't give a call to Apple Support. 🙂
I will check the problem you mentioned. and then re-submission again.
Thank you.
Try this contact page: There should be a link somewhere: http://store.apple.com/kr/help/contact
I cannot read it, sorry.
Which Print Products store are you using? There is no Print Products Store in South Korea, as far as I can see.
http://store.apple.com/kr/help/print_products/routing
So you must be using a store in a different country. Do you have an Apple ID with a billing address and delivery address, plus credit card in a different country?
Yes,
There is no Print Products store in Korea.
So, I purchase photobook in USA, and deliver that to my friend's home. and then he send to me.
It's very complex.😠
In Apple homepage in S. Korea, only provide Support for MAC product, not Print product.
Thanks leinie
Sincerely
Mr. Kim
Why continuously my photo book cancelled?
